PRIVACY POLICY

Channel Dynamix., ("Channel Dynamix," "we," "our," or "us") values your privacy. In this Privacy Policy ("Policy"), we describe the information we collect, how we use it, and when and with whom we share it. This Policy applies to all sites, mobile applications, and other online services (collectively, "Site") made available by Channel Dynamix. This Policy applies only to information collected on or through the Site. It does not apply to information collected or obtained by or through any other means (including, without limitation, information collected offline, in person, over the telephone and/or by mail, or from third parties outside the Site). Undefined capitalized terms used herein shall have the definitions as set forth in our Terms of Use. By accessing or using the Site, you agree to this Policy. IF YOU DO NOT AGREE TO THIS POLICY, PLEASE DO NOT ACCESS OR USE the page.

KEY TERMS

Please review the "Key Terms" section in the Terms of Use.

INFORMATION WE COLLECT

How we collect and store information depends on how you access and use the Site. We collect information in multiple ways including when you provide information directly to us, when you permit third parties to provide information to us, and when we passively collect information from you, such as information collected from your browser or device. Information You Provide Directly to Us

We may collect information from you during your use or access of the Site, such as when you fill out any forms; This above is illustrative, not exhaustive; the Privacy Policy applies to all use of the Site. The information you provide directly to us may concern you or others and may include, but is not limited to: (a) name; (b) zip code; (c) email address; (d) home or business telephone number; (e) home, business or mailing address; (f) demographic information (e.g., gender, age, political preference, education, race or ethnic origin, and other information relevant to user surveys and/or offers); (g) date of birth. It may also include information specific to services you are requesting or offering through the Site, such as a business name, service description, qualifications and credentials. You are not required to provide us with such information. Information from Affiliates, Social Networking Sites, and other Non-affiliated Third Parties We may collect information about you or others through Channel Dynamix affiliates or through non-affiliated third parties. We may also collect information about you or others through non-affiliated third parties. For example, to the extent permitted by law, we may, in our sole discretion, ask for and collect supplemental information from third parties, such as information about your credit from a credit bureau, or information to verify your identity or trustworthiness, or for other fraud or safety protection purposes.

We may combine information that we collect from you through the Site with information that we obtain from such third parties and information derived from any other products or services we provide. Information That is Passively or Automatically Collected Device/Usage Information. We and our third-party service providers, which include ad networks and analytics companies including DoubleClick and Google Analytics, may use cookies, web beacons, and other tracking technologies to collect information about the computers or devices (including mobile devices) you use to access the Site. As described further below, we may collect and analyze information including but not limited to (a) browser type; (b) ISP or operating system; (c) domain name; (d) access time; (e) referring or exit pages; (f) page views; (g) IP address; (h) unique device identifiers (e.g. IDFA or Android ID); and (i) the type of device that you use. We may also track how frequently you access or use the Site. We use this information (including the information collected by our third-party service providers) for Site analytics (including to determine which portions of the Site are used most frequently and what our users like/do not like), to assist in determining relevant advertising (both on and off the Site), to evaluate the success of our advertising campaigns, and as otherwise described in this Policy. Location Information. When you use the Site, we may collect general location information (such as IP address).

HOW CHANNEL DYNAMIX USES THE INFORMATION WE COLLECT

We may use your information for any of the following reasons:

  • For the purposes for which you provided it;
  • To enable you to use the services available through the Site, including registering you for our services and verifying your identity and authority to use our services;
  • For customer support and to respond to your inquiries;
  • For internal record-keeping purposes;
  • To improve and maintain the Site and for product development;
  • To address fraud or safety concerns, or to investigate complaints or suspected fraud or wrongdoing;
  • To contact you by text message regarding certain services or information you have requested;
  • To contact you by telephone or text message regarding Site features, improvements, or other products and services that may interest you;
  • For Channel Dynamix' market research purposes, including, but not limited to, the customization of the Site according to your interests;
  • To contact you about goods and services that may interest you or with information about your use of the Site;
  • For other research and analytical purposes; and
  • To resolve disputes, to protect ourselves and other users of the Site, and to enforce any legal terms that govern your use of the Site.

We may combine information that we collect from you through the Site with information that we obtain from affiliated and nonaffiliated third parties, and information derived from any other products or services we provide. We may aggregate and/or de-identify information collected through the Site. We may use de-identified or aggregated data for any purpose, including without limitation for research and marketing purposes and may also share such data with any third parties, including without limitation, advertisers, promotional partners, sponsors, event promoters, and/or others.

WHEN Channel Dynamix DISCLOSES YOUR INFORMATION

Unless otherwise described in this Policy, we may also share the information that we collect from you through the Site as follows:

  • Affiliates and partners. We may share your information with any Channel Dynamix affiliates or partners who provide similar products and services that you provided us the information for.
  • Consent. We may disclose your information to non affiliated third parties (a) in order to provide services or products that you have requested (please see below for more details); (b) when we have your permission; or (c) as described in this Policy, the Terms of Use, or any other legal terms governing your use of the Site.
  • Service Providers. We may provide access to your information to select third parties who perform services on our behalf. These third parties provide a variety of services to us including without limitation billing, sales, marketing, advertising, market research, fulfillment, data storage, analysis and processing, identity verification, fraud and safety protection and legal services. The data is provided solely to help us provide you with the services and products available from Channel Dynamix and its partner companies.
  • Legal Requirements. We may disclose your information when required by law or when we believe in good faith that such disclosure is necessary to: (a) comply with subpoenas, court orders, or other legal process we receive; (b) establish or exercise our legal rights including enforcing and administering agreements with users; or (c)defend Channel Dynamix against legal claims. If we are required by law to disclose your information, we will use commercially reasonable efforts to notify you unless we believe in our sole discretion that (a) providing notice is prohibited by the legal process itself, court order or applicable law; or (b) we, in our sole discretion, believe that providing notice could create a risk of injury or death, or that harm or fraud could be directed to Channel Dynamix or users. We will attempt to provide the notice by email if you have given us an email address. If you do not challenge the disclosure request, we may be legally required to turn over your information.
  • Protection of Channel Dynamix and Others. We may disclose your information when we believe it appropriate to investigate, prevent, or take action regarding possible illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of the Terms of Use or any other legal terms governing use of the Site, and/or to protect our rights and property and the rights and property of other users.
  • Business Transfers. As we continue to develop our business, we may sell, buy, merge or partner with other companies or businesses, or sell some or all of our assets. In such transactions or where there is any change of control of Channel Dynamix, user information may be among the transferred assets.
  • Academics and Research. We may provide information about users to third parties for academic and research purposes, in anonymized or aggregated form.

ONLINE ANALYTICS AND TAILORED ADVERTISING

Analytics - We may use third-party web analytics services on the Site, such as those of Google Analytics. These service providers use the sort of technology described in the Information That Is Passively or Automatically Collected section above to help us analyze how users use the Site, including by noting the third-party website from which you arrive. The information collected by the technology will be disclosed to or collected directly by these service providers, who use the information to evaluate your use of the Site. We also use Google Analytics for certain purposes related to advertising, as described in the following section. To prevent Google Analytics from using your information for analytics, you may install the Google Analytics Opt-Out Browser Add-on. Tailored Advertising Third parties whose products or services are accessible or marketed via the Site may also place cookies or other tracking technologies on your computer, mobile phone, or other device to collect information about your use of the Site in order to (a) inform, optimize, and serve marketing content based on past visits to our websites and other sites and (b) report how our marketing content impressions, other uses of marketing services, and interactions with these marketing impressions and marketing services are related to visits to our websites. We also allow other third parties(e.g., ad networks and ad servers such as Google Analytics, DoubleClick, Facebook and others) to serve tailored marketing to you and to access their own cookies or other tracking technologies on your computer, mobile phone, or other device you use to access the Site. We neither have access to, nor does this Policy govern, the use of cookies or other tracking technologies that may be placed on your computer, mobile phone, or other device you use to access the Site by non-affiliated, third-party ad technology, ad servers, ad networks or any other non-affiliated third parties. Those parties that use these technologies may offer you a way to opt out of targeted advertising as described below. You may receive tailored advertising on your computer through a web browser.

Cookies may be associated with de-identified data linked to or derived from data you voluntarily have submitted to us (e.g., your email address) that we may share with a service provider in hashed, non-human readable form. If you are interested in more information about tailored browser advertising and how you can generally control cookies from being put on your computer to deliver tailored marketing, you may visit the Network Advertising Initiative's Consumer Opt-Out Linkand/or the Digital Advertising Alliance's Consumer Opt-Out Linkto opt-out of receiving tailored advertising from companies that participate in those programs. To opt out of Google Analytics for Display Advertising or customize Google Display Network ads, you can visit the Google Ads Settings page. Please note that to the extent advertising technology is integrated into the Site, you may still receive advertising content even if you opt out of tailored advertising. In that case, the advertising content will just not be tailored to your interests. Also, we do not control any of the above opt-out links and are not responsible for any choices you make using these mechanisms or the continued availability or accuracy of these mechanisms. If your browsers are configured to reject cookies when you visit this opt-out page, or you subsequently erase your cookies, use a different computer or change web browsers, yourNAI or DAAopt-out may no longer be effective. Additional information is available on NAI's and DAA's websites accessible by the above links.

SECURITY

We employ appropriate physical, procedural and technological security measures, which are reasonably designed to help protect your personal information from unauthorized access or disclosure. Channel Dynamix may use encryption, passwords, and physical security measures to help protect your personal information against unauthorized access and disclosure. No security measures, however, are 100% failsafe. Therefore, we do not promise and cannot guarantee, and thus you should not expect, that your personal information or private communications will not be collected, disclosed and/or used by others. You should take steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess, keeping your log-in and password private, and not recycling passwords from other websites or accounts. Channel Dynamix is not responsible for the unauthorized use of your information nor for any lost, stolen, compromised passwords, or for any activity on your Account via unauthorized password activity.

LINKS TO EXTERNAL SITES

The Site may contain links to other websites or resources over which Channel Dynamix does not have any control. Such links do not constitute an endorsement by Channel Dynamix of those external websites. You acknowledge that Channel Dynamix is providing these links to you only as a convenience, and further agree that Channel Dynamix is not responsible for the content of such external websites or the protection and privacy of information you provide while visiting such external websites.

CHANGES TO THIS POLICY

CHANNEL DYNAMIX MAY, IN ITS SOLE AND ABSOLUTE DISCRETION, CHANGE THIS POLICY AT ANY TIME. CHANNEL DYNAMIX WILL POST ITS UPDATED POLICY ON THE. CHANNEL DYNAMIX ENCOURAGES YOU TO REVIEW THIS POLICY REGULARLY FOR ANY CHANGES. YOUR CONTINUED ACCESS TO OR USE OF THE SITE WILL BE SUBJECT TO THE TERMS OF THE THEN-CURRENT POLICY. CONTACT US

If you have any questions about the Privacy Policy or the Site, please contact us by sending an email to legal@channeldynamix.co.za and we will revert to you as soon as possible.

CONTACT DETAILS


Head Office

Telephone: 087 330 0038

Email: info@channeldynamix.co.za

Inofrmation Officer: Amir Fialkov

PAIA Manual: https://www.epaia.co.za/Manual/DownloadExternal?token=YW1pckBjaGFubmVsZHluYW1peC5jby56YSw4MDA=

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